How We Work

We put an end to your concerns by getting to the causes of staff dissatisfaction, and fixing them.
To make the real improvements needed, we follow an organised approach, which typically involves the following key steps:

1. REVIEW

           What is happening in your business right now?

           What are the key facts?     And the important numbers?

           What is going well?     And what is not?

We will often use the STAR Workplace program or a HR/IR Audit for this review.

2. PLAN

Following the review, what are the priorities for action?

Develop an Action Plan:

           What needs to be done?

           When?     And by whom?

3.  IMPLEMENT - The Action Plan

           Ensure all the resources are available as and when required, and that tasks are completed as scheduled.

 4. MONITOR - The Results of the Implementation

           Create milestones

           Check outcomes.....Are we achieving the desired results?     Do we need to change the plan?

Throughout all of this process, we will work alongside you, coaching and mentoring, to ensure that you are comfortable with what is happening, and that you are making real progress.

 OUTCOMES EXPECTED

These are the kinds of results that you can expect:

           Increased employer satisfaction                Increased employee satisfaction

           Improved staff retention                            Increased productivity

           Increased profitability                               Achievement of business strategy

Clients are likely to be successful working with us if:

           They make a real commitment to the process

           They are open and willing to learn

           They do what it takes to get their problems sorted

           They don't avoid issues but face them head-on!

To find out how to make a real difference to your Staff Satisfaction and business performance contact us today!