Services
People management is the most common and least understood area of business. We have many ways to guide you through the minefield of requirements and help you to improve the way you manage your people. It is great to develop a HR Plan for your business. This will help to ensure that you improve the management and performance of your most valuable (and expensive) resource.
HR PLAN
The HR Plan includes:
- Assessment & Benchmarking
- Systems & Documentation
- Coaching & Training
- Risk & Compliance
- Performance Management
BENCHMARKING
The first part of the HR Plan is Benchmarks. We typically use the STAR Workplace Program to establish an initial benchmark. Australian workplaces are not all the same. The STAR Workplace Program recognises the unique dynamics that different employers bring to their business and enables you and your team to assess your own workplace. You are the people responsible for the success of the business, and as such you and your team are the best judges of the quality of your workplace and your business results.
This benchmarking process enables us to establish what is really going on in your business, and leads on naturally to the development of your own HR Plan for your business – from here we create a HR Plan together.
The HR Plan for your business is part of your strategic management. It exists to help ensure that you have a structure in place to improve the management and performance of your most valuable (and generally most expensive) resource – your people. Following benchmarking, we need to ensure that the business has all the required systems and processes in place and operating correctly. The HR Plan includes these areas: attraction, recruitment, retention, skills analysis, training, leadership, staff systems, documentation, exit process, performance management.
We will coach you and your staff through the entire process, making it easy for you to understand and follow and put it all into place.
Contact or Call us today on 0419 029 606 – for a FREE demonstration of the STAR Workplace Program.
STAFF SYSTEM
This is the complete HR computer system for any business with staff.
Its benefits include:
- Automated Forms
- Staff Database
- HR Guide
- Reminders of important dates and actions
- Reports
- Wizards to guide you through the processes
We offer Staff System installation, and we coach and train you in how to implement the system so as you get the best out of it, and integrate it into your workplace.
The HR Coach Staff System has everything you need to manage your staff through the employment life cycle – from recruitment to termination
- Recruiting and Starting Staff
- Managing Staff Information and Performance
- Policies and Procedures
- Reporting
“Before using Staff Systems we were always in the dark about managing staff.
Now it is all automated. We have all the tools we need and we are back in control.”
Wayne and Chris
COACHING AND TRAINING
Our coaching and training programs are tailored to your individual needs. Once we have assessed what your business requires, what you and you staff tell us, then we can develop the program that is specifically focussed on your business.
- Individual Coaching
- Management Coaching
- Executive Coaching
- Team Workshops
Coaching provides:
- A personal, confidential sounding board
- An ordered process to help planning & prioritising
- An objective outside evaluation
- Help in determining your key issues
- Commitment and empowerment
Recognise and accept your present.
Realise and embrace your future.
Contact or Call us today on 0419 029 606 – for an initial FREE coaching session.
BUSINESS RISKS
All businesses are continually faced with risks. Managing these risks effectively is an important part of responsible business operations. We have insurances in place to cover many of our assets. We have financial audits, security systems, fire alarms, etc. One of the biggest risks businesses have is their staff, yet very often our management of this risk is at best incomplete, and sometimes quite poor.
First of all we will take you through these steps:
We will conduct an Audit of your business. The Audit covers:
- Compliance with HR and IR Laws and Regulations
- Conformance with Good Business Practice
- Policies and Processes
- Documentation and Staff File Management
You will receive a comprehensive report with Priorities for Action to bring you in line with requirements and TAKE THE RISK OUT OF YOUR BUSINESS.
In the second step, we will help you to fix whatever gaps we have found, and in the most appropriate way for your business. This will include re-orientation for management and staff when necessary.
For more details, or to arrange for an initial FREE assessment of the process required.
Contact or Call us today on 0419 029 606
PERFORMANCE MANAGEMENT
Performance Management is critical in linking your people to the strategy of your organisation – “Linking people to profit”. High performing individuals and teams lead to business success and increased profits.
Most organisations have real difficulties with performance management. Everyone - employees and managers alike – hate the annual chore of reviewing performance. It’s too hard to face the realities of setting up a meaningful system with objective and measurable criteria. And even if we do this, it’s then too stressful on both managers and employees to talk about the realities of an individual’s performance, so all too often we just opt out. Research suggests that less than 40% of required assessments are ever completed. People don’t like being judged, and the fear of conflict takes the focus away from real and meaningful conversations.
Everest Resources can help you to develop and implement simple and practical performance management systems and processes that really work. Then staff and managers can approach reviews without fear and stress. The focus moves from finding fault and laying blame, to a culture of continuous improvement. We measure individual performance against previously agreed criteria, and we can also measure the capability of the organisation as a whole. Improvement strategies are agreed upon and put into place.
Often it can be useful to have a third party involved in the performance review process, to provide a degree of balance and impartiality, or sometimes merely to facilitate the whole process – we can provide this service, bringing a practised and experience perspective to discussions.
Case Study
This client had a successful creative business. With 12 employees, they were seen as leaders in their niche market.
A year previously, their growth triggered internal recruitment to meet the market need. The client promoted their Chief Designer to a management role of the design team.
Now 12 months down the track, the Chief Designer was frustrated managing others, and the business owner was equally frustrated by the performance and errors in the team.
The business owner did not know how to address his concerns with his key employee for fear of losing him. So he did not address it at all for 6 months. Meanwhile the other employees were given performance reviews, but not the chief designer.
The client approached us to assist him in addressing the issues and be guided through a process – as this was uncharted territory for him. He said “Help, I feel like we need a marriage counsellor!”
The Facilitated Performance Coaching Framework was perfect for the situation. The results speak for themselves. The employee did not enjoy the current role and was able to self direct his future with the company. The development plan agreed upon by both parties was to establish his role in an advisory capacity, and KPI’s were developed that if met, provided him with an option for equity.
Contact or Call us today on 0419 029 606 – we will conduct a FREE assessment of your Performance Coaching needs.
OUTSOURCED MANAGEMENT
Need a HR Manager but can’t justify the salary? We have the perfect solution. By calling on our team of experienced HR Professionals, you can access the expertise with a fraction of the cost! The benefits to you are enormous.
With our experience in Operational and General Management, we also offer Interim Management options for busy managers who need a break, or where some particular expertise is required on a temporary basis.
If you have a manager on long service leave, people on extended sick leave, or just need a break yourself……..
Contact or Call us today on 0419 029 606 – and we will tailor a solution to meet your own individual needs.